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1-to-1 Mobile Technology Initiative - FAQs

When will the portal be open?

The Worksop College exclusive portal is live and open now. Access it HERE

When will the devices be delivered?

Worksop College normally takes delivery of all the devices, however, due to the school currently being closed the devices will be delivered to student’s home address as soon as an order is placed and processed.

Will students be given training on how to set up the laptop?

Yes, all students will be send help sheets on how to set up their laptop. Additional training will be offered once we are back in school demonstrating how to connect to the school WiFi, and printing. Students are always welcome to contact the ICT Support Office during office hours for any additional queries. 

Office Hours

Mon-Fri 08:00 – 17:30

Contact details

Email: support@wsnl.co.uk

Telephone: 01909 537111

What happens if the device gets damaged or is faulty?

Unfortunately, accidents do happen and this is why the package includes 3 years Comprehensive Insurance and also 3 years HP Warranty. All claims can be requested online via our supplier or we can claim on your behalf.

Do students need a new device?

Whilst this is not necessary we do recommend that it has a Microsoft operating system or can run Microsoft Office applications.

How often will students be using the device?

At the Senior School, it will depend on the subject and be at the teacher’s discretion. However, in our current climate, all lessons are being delivered remotely via Microsoft Teams.

At the Prep School, a device will not normally be required. However, in our current climate, all lessons are being delivered remotely either via Microsoft Teams or an online platform.

What about charging the device?

The HP ProBook X360 has a fantastic 7-hour battery life

Does the school have an Acceptable Use Policy?

Yes, it can be found on the school website www.wsnl.co.uk

Your child will also be asked to read and sign the document to say they understand it.